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Types
of Interviews
by
ResumeEdge.com
- The Net's Premier Resume Writing and Editing Service
All
job interviews have the same objective, but employers reach that objective
in a variety of ways. You might enter the room expecting to tell stories
about your professional successes and instead find yourself selling the
interviewer a bridge or editing code at a computer. One strategy for performing
your best during an interview is to know the rules of the particular game
you are playing when you walk through the door.
Screening
| Informational
| Directive
| Meandering
Stress
| Behavioral
| Audition
| Group
Tag-Team
| Mealtime
| Follow-up
The Screening
Interview
Companies use screening tools to ensure
that candidates meet minimum qualification requirements. Computer programs
are among the tools used to weed out unqualified candidates. (This is why
you need a digital resume that is screening-friendly. See our resume center
for help.) Sometimes human professionals are the gatekeepers. Screening
interviewers often have honed skills to determine whether there is anything
that might disqualify you for the position. Remember-they do not need to
know whether you are the best fit for the position, only whether you are
not a match. For this reason, screeners tend to dig for dirt. Screeners
will hone in on gaps in your employment history or pieces of information
that look inconsistent. They also will want to know from the outset whether
you will be too expensive for the company.
Some tips for maintaining confidence
during screening interviews:
-
Highlight your accomplishments and qualifications.
-
Get into the straightforward groove. Personality
is not as important to the screener as verifying your qualifications. Answer
questions directly and succinctly. Save your winning personality for the
person making hiring decisions!
-
Be tactful about addressing income requirements.
Give a range, and try to avoid giving specifics by replying, "I would be
willing to consider your best offer."
-
If the interview is conducted by phone,
it is helpful to have note cards with your vital information sitting next
to the phone. That way, whether the interviewer catches you sleeping or
vacuuming the floor, you will be able to switch gears quickly.
The Informational
Interview
On the opposite end of the stress spectrum
from screening interviews is the informational interview. A meeting that
you initiate, the informational interview is underutilized by job-seekers
who might otherwise consider themselves savvy to the merits of networking.
Job seekers ostensibly secure informational meetings in order to seek the
advice of someone in their current or desired field as well as to gain
further references to people who can lend insight. Employers that like
to stay apprised of available talent even when they do not have current
job openings, are often open to informational interviews, especially if
they like to share their knowledge, feel flattered by your interest, or
esteem the mutual friend that connected you to them. During an informational
interview, the jobseeker and employer exchange information and get to know
one another better without reference to a specific job opening.
This takes off some of the performance
pressure, but be intentional nonetheless:
-
Come prepared with thoughtful questions
about the field and the company.
-
Gain references to other people and make
sure that the interviewer would be comfortable if you contact other people
and use his or her name.
-
Give the interviewer your card, contact
information and resume.
-
Write a thank you note to the interviewer.
The Directive
Style
In this style of interview, the interviewer
has a clear agenda that he or she follows unflinchingly. Sometimes companies
use this rigid format to ensure parity between interviews; when interviewers
ask each candidate the same series of questions, they can more readily
compare the results. Directive interviewers rely upon their own questions
and methods to tease from you what they wish to know. You might feel like
you are being steam-rolled, or you might find the conversation develops
naturally. Their style does not necessarily mean that they have dominance
issues, although you should keep an eye open for these if the interviewer
would be your supervisor.
Either way, remember:
-
Flex with the interviewer, following his
or her lead.
-
Do not relinquish complete control of
the interview. If the interviewer does not ask you for information that
you think is important to proving your superiority as a candidate, politely
interject it.
The Meandering
Style
This interview type, usually used by
inexperienced interviewers, relies on you to lead the discussion. It might
begin with a statement like "tell me about yourself," which you can use
to your advantage. The interviewer might ask you another broad, open-ended
question before falling into silence. This interview style allows you tactfully
to guide the discussion in a way that best serves you.
The following strategies, which are
helpful for any interview, are particularly important when interviewers
use a non-directive approach:
-
Come to the interview prepared with highlights
and anecdotes of your skills, qualities and experiences. Do not rely on
the interviewer to spark your memory-jot down some notes that you can reference
throughout the interview.
-
Remain alert to the interviewer. Even
if you feel like you can take the driver's seat and go in any direction
you wish, remain respectful of the interviewer's role. If he or she becomes
more directive during the interview, adjust.
-
Ask well-placed questions. Although the
open format allows you significantly to shape the interview, running with
your own agenda and dominating the conversation means that you run the
risk of missing important information about the company and its needs.
The Stress Interview
Astounding as this is, the Greek hazing
system has made its way into professional interviews. Either employers
view the stress interview as a legitimate way of determining candidates'
aptness for a position or someone has latent maniacal tendencies. You might
be held in the waiting room for an hour before the interviewer greets you.
You might face long silences or cold stares. The interviewer might openly
challenge your believes or judgment. You might be called upon to perform
an impossible task on the fly-like convincing the interviewer to exchange
shoes with you. Insults and miscommunication are common. All this is designed
to see whether you have the mettle to withstand the company culture, the
clients or other potential stress.
Besides wearing a strong anti-perspirant,
you will do well to:
-
Remember that this is a game. It is not
personal. View it as the surreal interaction that it is.
-
Prepare and memorize your main message
before walking through the door. If you are flustered, you will better
maintain clarity of mind if you do not have to wing your responses.
-
Even if the interviewer is rude, remain
calm and tactful.
-
Go into the interview relaxed and rested.
If you go into it feeling stressed, you will have a more difficult time
keeping a cool perspective.
The Behavioral
Interview
Many companies increasingly rely on
behavior interviews since they use your previous behavior to indicate your
future performance. In these interviews, employers use standardized methods
to mine information relevant to your competency in a particular area or
position. Depending upon the responsibilities of the job and the working
environment, you might be asked to describe a time that required problem-solving
skills, adaptability, leadership, conflict resolution, multi-tasking, initiative
or stress management. You will be asked how you dealt with the situations.
Your responses require not only reflection,
but also organization. To maximize your responses in the behavioral format:
-
Anticipate the transferable skills and
personal qualities that are required for the job.
-
Review your resume. Any of the qualities
and skills you have included in your resume are fair game for an interviewer
to press.
-
Reflect on your own professional, volunteer,
educational and personal experience to develop brief stories that highlight
these skills and qualities in you. You should have a story for each of
the competencies on your resume as well as those you anticipate the job
requires.
-
Prepare stories by identifying the context,
logically highlighting your actions in the situation, and identifying the
results of your actions. Keep your responses concise and present them in
less than two minutes.
The Audition
For some positions, such as computer
programmers or trainers, companies want to see you in action before they
make their decision. For this reason, they might take you through a simulation
or brief exercise in order to evaluate your skills. An audition can be
enormously useful to you as well, since it allows you to demonstrate your
abilities in interactive ways that are likely familiar to you. The simulations
and exercises should also give you a simplified sense of what the job would
be like. If you sense that other candidates have an edge on you in terms
of experience or other qualifications, requesting an audition can help
level the playing field.
To maximize on auditions, remember
to:
-
Clearly understand the instructions and
expectations for the exercise. Communication is half the battle in real
life, and you should demonstrate to the prospective employer that you make
the effort to do things right the first time by minimizing confusion.
-
Treat the situation as if you are a professional
with responsibility for the task laid before you. Take ownership of your
work.
-
Brush up on your skills before an interview
if you think they might be tested.
The Group Interview
Interviewing simultaneously with other
candidates can be disconcerting, but it provides the company with a sense
of your leadership potential and style. The group interview helps the company
get a glimpse of how you interact with peers-are you timid or bossy, are
you attentive or do you seek attention, do others turn to you instinctively,
or do you compete for authority? The interviewer also wants to view what
your tools of persuasion are: do you use argumentation and careful reasoning
to gain support or do you divide and conquer? The interviewer might call
on you to discuss an issue with the other candidates, solve a problem collectively,
or discuss your peculiar qualifications in front of the other candidates.
This environment might seem overwhelming
or hard to control, but there are a few tips that will help you navigate
the group interview successfully:
-
Observe to determine the dynamics the
interviewer establishes and try to discern the rules of the game. If you
are unsure of what is expected from you, ask for clarification from the
interviewer.
-
Treat others with respect while exerting
influence over others.
-
Avoid overt power conflicts, which will
make you look uncooperative and immature.
-
Keep an eye on the interviewer throughout
the process so that you do not miss important cues.
The Tag-Team
Interview
Expecting to meet with Ms. Glenn, you
might find yourself in a room with four other people: Ms. Glenn, two of
her staff, and the Sales Director. Companies often want to gain the insights
of various people when interviewing candidates. This method of interviewing
is often attractive for companies that rely heavily on team cooperation.
Not only does the company want to know whether your skills balance that
of the company, but also whether you can get along with the other workers.
In some companies, multiple people will interview you simultaneously. In
other companies, you will proceed through a series of one-on-one interviews.
Some helpful tips for maximizing on
this interview format:
-
Treat each person as an important individual.
Gain each person's business card at the beginning of the meeting, if possible,
and refer to each person by name. If there are several people in the room
at once, you might wish to scribble down their names on a sheet of paper
according to where each is sitting. Make eye contact with each person and
speak directly to the person asking each question.
-
Use the opportunity to gain as much information
about the company as you can. Just as each interviewer has a different
function in the company, they each have a unique perspective. When asking
questions, be sensitive not to place anyone in a position that invites
him to compromise confidentiality or loyalty.
-
Bring at least double the anecdotes and
sound-bites to the interview as you would for a traditional one-on-one
interview. Be ready to illustrate your main message in a variety of ways
to a variety of people.
-
Prepare psychologically to expend more
energy and be more alert than you would in a one-on-one interview. Stay
focused and adjustable.
The Mealtime
Interview
For many, interviewing over a meal
sounds like a professional and digestive catastrophe in the making. If
you have difficulty chewing gum while walking, this could be a challenge.
With some preparation and psychological readjustment, you can enjoy the
process. Meals often have a cementing social effect-breaking bread together
tends to facilitate deals, marriages, friendships, and religious communion.
Mealtime interviews rely on this logic, and expand it.
Particularly when your job requires
interpersonal acuity, companies want to know what you are like in a social
setting. Are you relaxed and charming or awkward and evasive? Companies
want to observe not only how you handle a fork, but also how you treat
your host, any other guests, and the serving staff.
Some basic social tips help ease the
complexity of mixing food with business:
-
Take cues from your interviewer, remembering
that you are the guest. Do not sit down until your host does. Order something
slightly less extravagant than your interviewer. If he badly wants you
to try a particular dish, oblige him. If he recommends an appetizer to
you, he likely intends to order one himself. Do not begin eating until
he does. If he orders coffee and dessert, do not leave him eating alone.
-
If your interviewer wants to talk business,
do so. If she and the other guests discuss their upcoming travel plans
or their families, do not launch into business.
-
Try to set aside dietary restrictions
and preferences. Remember, the interviewer is your host. It is rude to
be finicky unless you absolutely must. If you must, be as tactful as you
can. Avoid phrases like: "I do not eat mammals," or "Shrimp makes my eyes
swell and water."
-
Choose manageable food items, if possible.
Avoid barbeque ribs and spaghetti.
-
Find a discrete way to check your teeth
after eating. Excuse yourself from the table for a moment.
-
Practice eating and discussing something
important simultaneously.
-
Thank your interviewer for the meal.
The Follow-up
Interview
Companies bring candidates back for
second and sometimes third or fourth interviews for a number of reasons.
Sometimes they just want to confirm that you are the amazing worker they
first thought you to be. Sometimes they are having difficulty deciding
between a short-list of candidates. Other times, the interviewer's supervisor
or other decision makers in the company want to gain a sense of you before
signing a hiring decision.
The second interview could go in a
variety of directions, and you must prepare for each of them. When meeting
with the same person again, you do not need to be as assertive in your
communication of your skills. You can focus on cementing rapport, understanding
where the company is going and how your skills mesh with the company vision
and culture. Still, the interviewer should view you as the answer to their
needs. You might find yourself negotiating a compensation package. Alternatively,
you might find that you are starting from the beginning with a new person.
Some tips for managing second interviews:
-
Be confident. Accentuate what you have
to offer and your interest in the position.
-
Probe tactfully to discover more information
about the internal company dynamics and culture.
-
Walk through the front door with a plan
for negotiating a salary.
-
Be prepared for anything: to relax with
an employer or to address the company's qualms about you.
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